Frequently Asked Questions
okdaj FAQ — Answers to All Your Questions
From opening an account and depositing via bKash to bonuses and cricket betting — find detailed answers to all your questions right here.
This page brings together the most common questions from okdaj users in one place. Find the information you need from the questions and answers arranged in five sections below — account registration, deposits and withdrawals, games and rules, bonuses, and security. If you don't find an answer, our 24/7 live chat support is always ready.
Account and Registration
Account Questions
To register on okdaj, you need an active mobile number, a valid email address, and a strong password. The registration process takes just a few minutes. Enter accurate information to avoid any issues with withdrawals later.
No, only one account per person is allowed on okdaj. Creating multiple accounts is a violation of the rules and may result in all accounts being suspended. All benefits, bonuses, and history are available in a single account.
Click the 'Forgot Password?' option on the login page. You will receive a reset link or code via your registered mobile or email. Verify the code and set a new password. The entire process is done in a few minutes. If you have trouble, get help from the 24/7 live chat.
For large withdrawal amounts, okdaj may request identity verification. Verification can be completed easily using a national identity card or other valid identity document. This keeps your account secure and protects against fraud.
Deposits and Withdrawals
Payment Questions
Money deposited from bKash to okdaj is generally credited to your account instantly. The minimum deposit amount is ৳100. During peak hours it may take a few minutes at most. If you have any issues, contact live chat and keep your transaction ID saved.
Yes, deposits on okdaj can also be made with Nagad, Rocket, and Upay. Bank transfer is also supported. The minimum deposit amount is ৳100 for all methods. Choose your preferred method and follow the same simple process.
Withdrawals on okdaj are generally processed within 5 to 30 minutes. The minimum withdrawal amount is ৳500. The same timeframe applies to all methods — bKash, Nagad, Rocket, Upay, and bank transfer. The process is faster when account verification is complete.
okdaj generally does not charge any additional fee on withdrawals. However, your mobile banking provider may apply its own charges — that is part of that service's own policy. Ask on live chat for accurate information.
Winnings from bonuses must meet the wagering requirement before withdrawal. The wagering requirement on the okdaj welcome bonus is 10 times. After the requirement is met, you can withdraw from the full balance.
Games and Rules
Gameplay Questions
okdaj offers popular slot games from top providers including PG Soft, Pragmatic Play, and JILI. Games popular with Bangladeshi players — including Fortune Tiger, Gates of Olympus, Sweet Bonanza, and Fortune Gems — are easily available. New games are added regularly.
okdaj allows betting on BPL and all major cricket tournaments. You can place bets before the match or during live play (live betting). Information on bet types, odds, and minimum bet amounts is available in the cricket section. Once a bet is confirmed it cannot be changed.
Aviator is a crash game by Spribe. A plane begins to fly and the multiplier keeps increasing — you must cash out before the plane crashes. Your win is determined by the multiplier at the time you cash out. If you cash out after the crash, you lose your bet.
Yes, okdaj is fully mobile-friendly. The site runs smoothly on any Android or iOS browser. You can enjoy slots, cricket betting, and live casino from a smartphone or tablet without downloading a separate app.
RTP (Return to Player) is the theoretical long-term payout percentage of a game. For example, 96% RTP means an average of ৳96 is returned for every ৳100 wagered — but this is an average over thousands of rounds, not a guarantee for a single session. A higher RTP means a comparatively better chance of returns.
okdaj's live casino features real-time table games run by Evolution Gaming and Ezugi — such as Live Roulette, Live Blackjack, Live Baccarat, Sic Bo, and Teen Patti. The experience of playing with a live dealer can be fully enjoyed from Bangladesh.
Bonuses and Promotions
Bonus Questions
New members receive a 150% bonus on their first deposit — up to ৳5,000. Example: depositing ৳1,000 gives a total balance of ৳2,500. A 10x wagering requirement must be met to use the bonus. The bonus applies to the first deposit only.
okdaj's VIP program has 5 levels: Bronze, Silver, Gold, Platinum, and Diamond. You can move up to higher levels gradually through regular play. Each level comes with weekly cashback — from up to 0.2% at Bronze to up to 0.8% at Diamond.
Cashback is credited each week at a set rate based on your VIP level. Cashback is up to 0.2% at Bronze, 0.3% at Silver, 0.5% at Gold, 0.6% at Platinum, and 0.8% at Diamond. Cashback is added directly to your account and is easy to use.
Yes, okdaj regularly brings new offers and promotions — especially during major cricket tournaments (BPL, IPL, T20 World Cup) and festivals. Check the promotions section after logging in or contact support to find out about the latest offers.
Security and Responsible Gaming
Security Questions
okdaj uses SSL encryption to keep all transactions and personal information secure. Games are operated following a fair play policy. Never share your password and do not log in anywhere other than the official site.
okdaj is for those aged 21 and above only. Registration and play by minors is strictly prohibited. Providing false age verification information will result in the account being closed and winnings may be forfeited.
Yes, okdaj offers a self-exclusion feature. If you want to take a break from your account for a set period or deactivate it permanently, contact live chat or email [email protected]. Responsible gaming is our priority.
okdaj takes responsible gaming seriously. Deposit limits, session limits, and self-exclusion are available. If you notice signs of addiction, take a break immediately and seek professional help. Visit our responsible gaming page for more details.
okdaj's support team provides assistance in Bengali 24 hours a day, 7 days a week. Get instant help on live chat or email [email protected]. Providing a detailed description of the issue along with screenshots helps get a faster resolution.
Still have questions? Contact support
Our Bengali support team is available 24/7. Get an answer within minutes on live chat or write to us by email.
Email: [email protected] | Hours: Around the clock (24 hours, 7 days)