Responsible Play —
Your safety is our priority
okdaj believes gaming is an enjoyable form of entertainment — but it is best kept within limits. Use our tools and guidelines to play safely and responsibly.
Why is responsible play important?
Online gaming and betting can be a legitimate form of entertainment, but if it turns into an addiction it can have a serious impact on personal, family and financial life. The commitment to responsible play on the okdaj platform is one of our core principles.
We believe every player's experience should be enjoyable and controlled. Towards that goal, okdaj provides various automated protection tools and support systems so that any player can seek help whenever they feel the need.
Responsible play means setting your own entertainment limits, taking breaks at the right time, and never thinking of gaming as a source of income. This is not just for you — it is for your family too.
okdaj's commitment
- Age verification is carried out for all registered users
- Options to set deposit and loss limits
- Self-exclusion and time-out tools
- 24/7 Bengali support team always ready
- Access for minors is completely blocked
- Secure transactions with SSL encryption
Our protection tools
The okdaj platform has multiple responsible gaming tools that you can activate directly from your own account.
Deposit Limit
Set a maximum limit on your daily, weekly or monthly deposits. Once a limit is set, reducing it takes effect immediately, but a waiting period applies before it can be increased — this protects you from impulsive decisions.
Loss Limit
Set a cap on how much you can lose within a given period. Once the limit is reached, the system will automatically close your session and stop accepting bets.
Time-Out
Take a time-out ranging from 24 hours up to 30 days. During this time your account will be completely inactive — login and betting will not be possible. Short breaks keep the mind refreshed.
Self-Exclusion
If you feel gaming is getting out of control, activate long-term self-exclusion. Reactivating the account in this state is not straightforward — it has been intentionally kept a little complex for your own good.
Session Reminder
You will be reminded at set intervals of how long you have been playing. These alert messages keep you aware and help you take breaks at the right time.
Account History
View your complete betting and transaction history at any time. Reviewing your own records regularly is a good habit — it helps you understand your gaming patterns.
Recognise the warning signs
If the following feel familiar to you, it is time to seek help. Acknowledging the problem is the first step.
You feel a repeated urge to keep playing to recover money you have lost.
You are lying about gaming or hiding it from your family.
You are spending more money or time than you intended and cannot stop.
You are spending less time with work, family or friends and more time on gaming.
You feel restless, anxious or depressed without gaming.
You are betting with borrowed money or using your family's funds.
Keep in mind
Gaming addiction is a health issue — there is nothing to be ashamed of. For mental health support in Bangladesh, talk to your family or a trusted doctor. okdaj's support team is also always ready to point you in the right direction.
Steps to get help
If you are experiencing problems, follow the steps below — okdaj is always by your side.
Contact live chat
Connect with okdaj's 24/7 Bengali live chat support. Our trained team will confidentially help you activate the right tools.
Send a request by email
Email [email protected]. You can apply for self-exclusion, time-out or account closure — action will be taken within 24 hours.
Activate self-exclusion
Activate self-exclusion directly from Account Settings. Choose a duration from 6 months to 5 years and enjoy a peaceful break.
Seek professional support
If gaming addiction becomes serious, consult a mental health professional. okdaj always encourages you to make the right decisions.
okdaj's responsible policy
Our commitment to responsible play is not just words — we ensure it at every level.
Age verification: Age verification is mandatory at registration. No one under 21 can create an account.
Fair gaming: We ensure fair play — no manipulation or non-transparent processes.
Data protection: Your personal and financial information is kept secure through SSL encryption.
Trained support: Our support team is trained and empathetic on responsible gaming matters.
Promotional responsibility: Our advertising and promotional activities never encourage excessive gaming.
Tips for safe gaming
Follow these simple rules to keep your daily gaming experience enjoyable:
Before you start gaming, decide in advance how much time and money you will spend.
Never think of gaming as a source of income or a way to manage your life.
Do not place bigger bets out of frustration after a loss — take a break instead.
Avoid gaming when drinking alcohol or under mental stress.
Talk openly with your family or close ones about your gaming habits.
Frequently asked questions
Find answers to common questions about responsible play here.
Play safe, enjoy yourself
Responsible gaming does not mean less fun — it means playing smart. Set your limits with okdaj and enjoy without worry.
Contact us directly for help
okdaj's support team is always ready for any issue you face. We provide assistance while maintaining your privacy.
Email Support
Email us for self-exclusion or serious matters — a response will be provided within 24 hours.